Last update: 11 June 2025
This privacy policy describes how the website topracks.eu processes and protects your personal data.
1. Data Controller
APTRADE, trgovina in storitve d.o.o.
Špruha 31, 1236 Trzin, Slovenia
Registration number: 6731449000
VAT number: SI39408418
E-mail: info@topracks.eu
2. What data we collect
2.1 When visiting the website
- IP address,
- time of visit,
- URL of the page,
- browser data,
- cookies.
2.2 When submitting an inquiry or making a purchase
- first and last name,
- address, company, VAT number,
- phone number, e-mail,
- order details.
2.3 Newsletter
- e-mail address,
- first and last name (optional),
- email engagement/response data.
2.4 Other data
Data you provide voluntarily (communication, questions, etc.).
3. Purposes and legal bases for processing
| Purpose | Description | Legal basis |
|---|---|---|
| Order processing | Purchase execution, invoicing, delivery | Contract |
| Communication | Responding to inquiries | Legitimate interest |
| Newsletter | Sending offers | Consent |
| Analytics | Basic usage statistics | Legitimate interest |
| Legal obligations | Storage of invoices, tax procedures | Law |
4. Data retention
- Orders: 10 years
- Newsletter: until withdrawal
- Communication: up to 5 years
Is providing personal data mandatory
Some personal data is necessary to conclude and execute the contract or to fulfil your order. If you do not provide this data, we cannot process or complete your order. Mandatory data includes:
- first and last name,
- delivery or billing address,
- contact details (phone or e-mail),
- company information if you order as a legal entity.
Providing other data is voluntary but may enhance your user experience (e.g., newsletter subscription, additional notes, information to facilitate delivery, etc.).
5. Data disclosure
- delivery services,
- accounting services,
- IT providers,
- payment systems,
- government authorities (as required by law).
6. Transfers to third countries
Data is generally not transferred outside the EU. If such a transfer occurs, appropriate protection measures are applied.
7. Cookies
7.1 What are cookies?
Small files stored in your browser.
7.2 Types of cookies
- Necessary
- Analytical
- Functional
- Marketing
7.3 Cookie management
You can delete or block cookies in your browser settings.
8. Rights of individuals
- access to data,
- rectification,
- erasure,
- restriction of processing,
- objection,
- data portability,
- withdrawal of consent.
You may lodge a complaint with the Information Commissioner.
9. Data security
We use appropriate technical and organisational measures.
Automated decision-making and profiling
We do not carry out automated decision-making or profiling that would have legal effects on the individual or significantly affect them, in accordance with Article 22 of the General Data Protection Regulation (GDPR).
10. Children
We do not collect data from individuals under 16 years of age.
11. Changes to the policy
We update the policy periodically.
12. Contact
APTRADE d.o.o., Špruha 31, 1236 Trzin
info@topracks.eu